At OLMIRAVEX, we strive to ensure our customers are satisfied with their purchases. If you're not completely happy with a product, we offer a straightforward refund policy to address your concerns.
Refunds are available within 30 days of receiving your order. To be eligible for a refund, please ensure:
Certain items are non-refundable. These include:
To initiate a refund, contact our support team at [email protected]. Please include your order number and details about the product you wish to return. We're here to assist you through the process.
Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within a certain number of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you still have not received your refund, please contact us at [email protected].
If you have any questions about our refund policy, don't hesitate to reach out to us at [email protected]. We're committed to ensuring a smooth and satisfactory experience for all our customers.